Privacy Policy

At ClieVox, we believe in keeping things simple and transparent. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our Pay-Per-Click (PPC) management services.

1. Information We Collect from You

When you work with us, we need certain information to do our jobs properly. This includes:

• Basic Details: Your name, business name, email address, and phone number.
• Billing Information: Credit card details or bank info to process our management fees.
• Advertising Account Access: Access to your Google Ads, Meta Ads, Google Analytics, and website backend. (We do not own these accounts; you just grant us permission to work inside them).
• Customer Data (CRM): Sometimes we need access to your sales data or CRM (like Salesforce or Hubspot) to see if the leads we generate are actually turning into paying customers.

2. How We Use Your Information

We only use your information to provide you with great marketing services. Specifically, we use it to:

• Build, run, and optimize your paid advertising campaigns.
• Send you weekly or monthly performance reports.
• Bill you for our monthly management fees.
• Communicate with you about strategies, questions, or account issues.

3. Do We Share Your Information?

We absolutely do not sell your personal data to anyone. However, to run your ads, we have to share certain technical data with third-party platforms. This includes:

• Ad Platforms: We share necessary campaign data with Google, Facebook, Bing, etc., so your ads can run.
• Tracking Tools: We use tools like Google Analytics and Call Tracking software to measure performance.
• Payment Processors: We use secure services (like Stripe) to process your payments safely.

4. Client Data Confidentiality (Your Leads)

Because we track conversions, we sometimes see the names, emails, or phone numbers of the people who fill out forms on your website. We treat your leads as highly confidential. We will never contact your customers, use their data for our own marketing, or share your customer list with your competitors.

5. Cookies and Tracking

Our website uses cookies (small text files saved on your computer) to help our site run smoothly and to see how people use our site. We also install similar tracking codes (like the Meta Pixel or Google Tag) on your website when you become a client. You can always turn off cookies in your browser settings, but it might make some websites harder to use.

6. Keeping Your Data Safe

We use standard security measures like strong passwords, two-factor authentication, and secure servers to protect your ad accounts and data. However, remember that no system on the internet is 100% hacker-proof. You are also responsible for keeping your own account passwords safe.

7. Leaving ClieVox

If you ever decide to stop working with us, we will remove our access to your ad accounts, analytics, and CRM. You retain full ownership of all your data and ad accounts. We will securely delete your billing information from our active files.

8. Changes to this Policy

We might update this page from time to time as laws change or as our business grows. If we make big changes, we will let our active clients know via email.

9. Contact Us

If you have any questions about how we handle your data, just ask your dedicated account manager, or email us at hello@clievox.com.